The problem
The client was receiving 15–20 catering and private event inquiries per week through their website, but most arrived after 5 PM when staff had gone home. By morning, competing venues had already responded. They were losing an estimated $8,000/month in booked events.
What we did
Fix It Mobile deployed an AI chatbot integrated with their reservation system. The bot captures lead details, qualifies the inquiry, and immediately sends a personalized confirmation email with pricing and availability. High-intent leads trigger an SMS alert to the owner.
The result
Within 60 days, confirmed bookings from web inquiries increased 30%. The owner now wakes up to qualified leads instead of cold prospects. The system paid for itself in the first week.