The problem
The practice had grown from 2 to 8 providers over three years without a formal IT review. Staff were using personal email for patient coordination, devices had no MDM enrollment, and remote access ran over unencrypted RDP. A breach would have meant fines, reputation damage, and potential loss of insurance contracts.
What we did
Fix It Mobile performed a full security assessment, deployed MDM across all devices, migrated communications to a HIPAA-compliant platform, closed the exposed RDP ports with a proper VPN, and delivered staff phishing awareness training.
The result
All 14 critical findings were remediated in 5 days. The practice passed their annual audit with zero findings for the first time in three years. The owner described it as 'the best $3,000 we've ever spent.'